Salon Policy

Please remember that each stylist is independent and has the right to their own Cancellation and No-Show policy.

 

CANCELLATIONS & RUNNING LATE:

Please know that we understand that life is unpredictable.  Your stylist will send you a 48 hour and a 24-hour text reminder of your reservation through their booking system to help you remember the day and time of your appointment.  If you need to reschedule, please do so before the 24-hour reminder.  Running over 15 minutes late may result in your appointment being rescheduled to the next available time. We may be able to accommodate you by shortening your service time, however you will be charged the full amount of your reservation.  This is done to avoid inconveniencing our next guests that are booked after you.  Please know that we do our best to run on time for your scheduled reservation, and we thank you for respecting our time as well.  Please reach out to your stylist to see their cancellation fees.

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PARKING:

Free parking is available behind the salon.  There is an entrance from Humphreys Street between the salon sign and the American Legion.

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EXTRA GUESTS & CHILDREN:

Please do not bring any extra guests or children with you unless they also have an appointment.  We have very limited space are unable to accommodate them.

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PETS:

Although we love our furry friends, the Arizona State Board of Cosmetology does not allow any pets to be in the salon unless they are certified service dogs with tags.  The service dog must have a service label on and be performing the service acts while present in the salon.  We are required to comply with these regulations and pay a minimum fine of $500 if not, which will be charged to the pets owner.